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Frequently Asked Questions

  • Are Irish Customs Agents the same as Irish Revenue Customs Authorities?

    No, Irish Customs Agents are not the Irish Revenue Customs Authorities and all complaints / queries should be directed to them. However, we can complete import and export declarations to Irish Customs on your behalf.

  • How are VAT and duty calculated by Customs Authorities?

    Depending on the goods that you are importing into the country, the most common and frequently used VAT is 23%, 13.5%, or 0%. This is calculated by taking the commercial value of the goods plus any shipping costs that have been incurred by the importer.

  • What is an EORI number and do I need to register for one?

    EORI stands for Economic Operators Registration and Identification number, and it allows businesses to import and export products with countries that are outside the EU. So, if you are a trader who expects to import or export goods in or out of the EU, you will need an EORI number.

  • Why are Incoterms so important?

    Incoterms have many advantages, but the main advantage is that they have standardised terminology used by all companies doing international business. Incoterms are important because they are a clear set of rules which will help prevent and avoid confusion about the responsibilities of everyone involved in the transaction as well as the cost management.